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New Support-Center Tool Detects Emotion In Voice Of Disgruntled Callers (TechWeb)

TechWeb - Software automatically alerts supervisors when customers voice frustration about company's goods and services. http://us.rd.yahoo.com/dailynews/rss/tech/*http://news.yahoo.com/news?tmpl=story&u=/cmp/20050326/tc_cmp/159906176
- Sikh News Reporter
- Thread
- Mar 26, 2005
- callers detects disgruntled emotion supportcenter techweb tool voice
- Replies: 0
- Forum: Interfaith Dialogues

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